This Privacy Policy describes how www.airswungbloom.com (the “Data Controller,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
As a business operating out of Mexico and serving customers in the European Economic Area (EEA), we are committed to processing your data in compliance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and the European Union General Data Protection Regulation (GDPR).
- Personal Information We Collect
When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
Device Information: Browser version, IP address, time zone, cookie information, and individual web pages or products you view.
Order Information: Name, billing address, shipping address, payment information (processed via Stripe), email address, and phone number.
- Lawful Basis for Processing
Under GDPR and LFPDPPP, we process your personal data based on the following:
Contractual Necessity: To fulfill your order, manage payments, and provide customer support.
Legal Compliance: To fulfill our obligations under applicable tax, commercial, and consumer protection laws.
Legitimate Interests: To maintain the security of our website and improve our service offerings.
- Payment Processing
We utilize Stripe as our primary payment processor. Stripe collects, uses, and processes your payment information, including credit card numbers and billing details, in accordance with their own Privacy Policy. We do not store your full credit card details on our servers. For more information, please refer to the Stripe Privacy Policy. - Data Retention
We retain your personal information only for as long as is necessary to provide you with our services and to comply with our legal, accounting, or reporting obligations:
Order Data: Retained for a period of ten (10) years in compliance with local commercial record-keeping requirements in Mexico and to meet applicable statute of limitations for potential claims in Europe.
Marketing Data: Retained until you withdraw your consent or request deletion.
Technical Data: Retained for a period of twenty-four (24) months to facilitate service optimization.
Upon the expiration of these periods, your data will be securely deleted or anonymized.
- Your Rights
Depending on your residency, you have the following rights regarding your personal data:
Access and Rectification: You have the right to access the personal data we hold about you and to ask that your personal information be corrected, updated, or erased.
Withdrawal of Consent: You may withdraw consent for data processing where we rely on your consent to process your information.
Objection: You may object to the processing of your personal data for direct marketing purposes.
To exercise these rights, please contact us via email at hanging@airswungbloom.com.
- International Transfers
As we are located in Mexico, your information will be transferred and stored outside of the EEA. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws, including the use of standard contractual clauses where required. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this policy. - Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hanging@airswungbloom.com or by mail using the details provided below:
Company: INDUPLASTIC DE MEXICO, S.A. DE C.V.
Registration No.: IME-960408-UPA
Address: C. Emiliano Zapata 92, San Jerónimo Tepetlacalco, 54090
Tlalnepantla, Méx., Mexico
Phone: +52 5553610907
Email: hanging@airswungbloom.com